Reviews

*****  Lydia – August 21 (Ross-on-Wye)

Excellent, efficient service and the treatment and follow up received from Apurva was detailed, informative and easy to follow. Thank you!

 

*****  Alan – August 21 (Ross-on-Wye)

Very nice, polite and helpful staff. Nothing negative to note. Helped me recover from injuries sustained via a car accident in a much shorter period than initially thought, couldn’t be happier with, or speak highly enough of the physicians that treated me.

 

*****  Stuart – August 21 (Balsall Common)

I highly recommend Rewati to any potential client. She’s worked wonders with my back!

 

*****  Bernadette – July 21 (Balsall Common)

Amie is a joy! Despite the difficult Covid regulations & latterly the heatwave her work ethic remained absolutely first class. In my opinion, both professionally & personally Amie would score 100%. I have already recommended her to family & friends & would certainly return if I needed further treatment. Additionally the Reception staff are also most welcoming. A huge thank you to Amie et al!

 

*****  Carol – July 21 (Balsall Common)

My whole experience at Physio & Health Matters has been positive and beneficial. Despite some initial apprehension, I began to make progress from my first appointment and this has continued throughout. Amie has been very thorough and very considerate, a first-class professional.

 

*****  Tony – July 21 (Balsall Common)

Rewati was brilliant. Firstly, it was great to be able to physically meet someone, rather than a phone consultation. Rewati was very attentive and thorough, and really helped me recover from my injury. BIG thanks.

 

*****  Neil – June 21 (Balsall Common)

Can’t fault the service provided and the resulting treatment by Rewati. Found her very professional and knowledgeable. Well done

 

*****  Liz – June 21 (Balsall Common)

Amie was absolutely delightful and the results of her treatment have been amazing!

 

*****  Tracy – June 21 (Ross-on-Wye)

I felt I was treated in a respectful and friendly manner at all times at the centre and felt listened to during treatment. The treatment made a material difference to how I felt – and I felt confident that my physio knew exactly what they were doing. I felt in safe hands. Thank you.

 

*****  Kieran – June 21 (Ross-on-Wye)

Brilliant service, couldn’t fault at all, over the moon with the results

 

*****  Barbara – June 21 (Ross-on-Wye)

Sanjeevni was excellent, made me feel at ease, understood my back issues, explained what she would do, gave me excellent hands-on treatment and an exercise plan to move forward with. Very pleased indeed with everything.

 

*****  Heather – May 21 (Ross-on-Wye)

Excellent service as ever!  All staff are knowledgeable, professional, readily put you at ease and explain problems/treatments in a clear and concise way.  The emailed treatment plans are also extremely useful and great value for money.  Would thoroughly recommend the clinic for any treatments or problems.

 

*****  Amanda – May 21 (Ross-on-Wye)

My husband and I have been using PHM for a number of years now. We were initially recommended by a friend and subsequently recommended other friends.

Extremely friendly and professional staff and very knowledgeable physiotherapists.

Thank you for sorting out my back and knee problem. The recommendation of a monthly visit along with exercises I can do at home is keeping me pain and surgery free.

 

***** Valerie – Mar 21

Excellent treatment and lovely staff. I highly recommend. Valerie – Mar 21

 

***** Kerry – Mar 21

I have been treated at the Practise for almost ten years. I am very happy with all aspects of the service provided and regularly recommend you to others. Kerry – Mar 21

 

*****Michael – Mar 21

I would recommend you and have to many, many people. You have a professional set up which is only made possible by the professionalism of your staff. Amie Button is a true magician with not only her obvious expertise but her welcoming approach…… (the receptionists’) attitude towards everyone that walks through the door puts you instantly at ease and makes you feel at home. All in all, you made me physically better but mentally I felt, and still feel wholly confident in the service you have provided me. Thank you.

 

***** Richard – Mar 21

Amie Button- the miracle worker

 

***** Stuart – Mar 21

I’ve been using Physio & Health matters for around 4 years and can’t recommend them enough. They always get me right again.  Thankyou.

 

***** Darren – Mar 21

It’s been a real pleasure. The treatment was spot on and given all the current difficulties with Covid, I still felt safe and secure.  I’m in a much better place now with my pain and I know that I can pick up the phone and arrange another appointment as/when needed. A special thanks to Sanjeevni who has been reassuringly kind and who was always smiling.

 

***** Lauren – Apr 21

Sanjeevni Sawale amazing from start to finish. Treatment has helped massively thank you again.

 

***** Heather – Apr 21

Bogdan is a charming professional who puts you at your ease whilst also being very thorough in his assessment, treatment and ongoing care.

 

***** Denise – Apr 21

A very welcoming experience every time. Many thanks.

 

***** Kaley – Apr 21

Rewati was brilliant. Really understanding to my issues and need to get me back to normal. She explained all the treatment and expectations of recovery really well, as well as being kind, polite and friendly. She really cared about getting my knee back to its’ normal strength!

***** Madeleine – May 21

I want to add a special thank you to Amie. She was always positive, cheerful and supportive and that together with great physio was so beneficial. Madeleine – May 21

 

***** Sarah – Mar 21

I just wanted to let you know that you picked a ‘good one’ in Bogdan. He is such a nice young man and an excellent physio who doesn’t take fools gladly! As you know I’m not necessarily the easiest patient to treat (although as per your instructions I am still using 2 walking sticks!)

Thank you (Jess) for being so lovely whenever I come in, admin staff often get forgotten in the grand scheme of things, as I know after 35 years as a medical secretary! 🙂

 

***** Jon – Mar 21

Attended Physio & Health matters regularly over the years for various injuries (back, knee, ankle etc), Amie the physio always goes above and beyond to make the patient feel comfortable, provides a great physio/rehab service and most importantly by the end the sessions, the injury is greatly improved.

 

***** Anonymous – Feb 21

Very friendly team and good physio thanks. Have referred to others.

 

***** Sarah – Feb 21

I cannot recommend Amie highly enough. Extremely professional and empathetic. And even better, I have been pain-free for the first time in years! Thank you.

 

***** Rosalind – Nov 20

My mother was treated here on September 8th 2020 for a very sore and painful neck. The result was 100% improvement. A second visit on September 22nd confirmed that the problem was solved. Excellent service and highly recommend this practice.

 

***** Emma – Oct 20

Having been visiting for the past 6 weeks due to terrible neck pain. Really helpful and effective treatment. I also felt really safe going there with good COVID-19 measures in place. Would recommend.

 

***** Annette – Sept 20

The treatment I received for long-term disc injury related back pain was highly effective. I now rarely suffer with any pain or limitations to movement……. I wouldn’t hesitate to highly recommend both treatment and Pilates classes offered by Physio and Health Matters.

 

***** Trish – Aug 20

The professionalism of every aspect of this business, whether it’s the Pilates sessions or physio treatments, one feels in the hands of people who know and care passionately about their clients.

 

***** Jenny – Jan 2021

Given the current circumstance, I have not only been impressed by the management and organisation of accessible safe treatment at Physio and Health Matters, but the standard of physiotherapy has been exceptional. I have had back problems for 40 years and experienced numerous kinds of therapy, but the physiotherapist Sanjeevni has given me the most effective treatment I have ever had. This includes both a real understanding of my chronic problems, and an expert and intuitive application of her skills, coupled with useful targeted advice and follow up self-help. Lately I have been pain-free for a stretch of time and this has been so good. Thank you!

 

***** Henry – Sept 2020

Had an old back injury flare up during lock down, they were able to fit me in very easily. From the start Kiran was polite and more importantly filled me confidence that she will be able to help with my back. Kiran used informed constant for my treatment, i.e gave me the options for long term etc… and the pros and cons for each.

I have attended several appointments over lock down and their COVID-19 management are some of the best I have seen, the new online screening forms, temperature checks and staff in full PPE, if you’re shielding and you need an emergency appointment then you would feel and be safe here.

Would definitely recommend Physio & Health Matters

 

***** Frankie – Sept 2020

Went for treatment for a long-standing back problem, and Kiran was able to get me pain free in a few sessions. Now, I just go for a tweak  when I need it. I have supplemented her ministering with her great Pilates classes ( and I have tried many over the years!). Excellent!

 

***** Tony – Sept 2020

Thank you, Kiran Sharma and the Physio + Health Matters team in Ross on Wye for keeping a former rugby player mobile well into his late 70! And encouraging him to attend your Pilates class.

 

***** William – Sept 2020

Superb treatment for a nagging shoulder. Straight to the point – literally, ow! – and good homework exercises. No hesitation in recommending.

 

***** Richard – Sept 2020

Excellent service. Received treatment for a back problem, has really helped, appointment included comprehensive strengthening exercises for home. Would highly recommend.

 

***** Christopher – Sept 2020

Having had trouble with my left knee for several weeks, I went to see Kiran, who identified the problem very quickly and arranged for a series of treatments, which solved the problem.  Brilliant!  I also attend her Pilates classes, which keeps my 72 year old body more supple than it was before.

 

***** Marion – Sept 2020

I have had reason to use Physio & Health several times for various injuries and ailments!  The treatment has always been superb and successful.  Kiran really knows her stuff and I recommend this clinic without hesitation.

 

***** John – Sept 2020

I have used Physio and Health Matters for back related treatment but also sports massage and exercise programmes, in all they are excellent and would highly recommend, first class.

 

***** Glynis – Sept 2020

I have been attending Pilates classes here for more than four years – It is a weekly must-do and has made a considerable difference to my general arthritis.  I have also had treatment/acupuncture from Kiran on my 70 year old well-worn hands – remarkable improvement.

 

***** Jeannette – Sept 2020

I was crippled with back pain and have  been attending this clinic for a while now, got me mobile again, Kiran explained the importance of exercise, so I attend regular Pilates classes there as well.