NHS Clients

At our Redditch clinics we take referrals from the NHS for patients who need physiotherapy. If you would like to be referred for physio treatment you will need to first see your GP, if the GP believes you need treatment, they will refer you to a team called ICATS (Integrated Clinical Assessment and Treatment Services). ICATS will assess your referral and send it to the appropriate clinic. If you would like to be treated at Physio + Health Matters, please make the GP aware.

Once our admin team receive the referral, they will call you to book an appointment in one of our two clinics in Redditch. The waiting time for an appointment is usually around one week, however on occasion we do have appointments sooner.

Treatment consists of an initial assessment where the physiotherapist will have a look at the problem area and discuss with you what treatment is needed. You will then be booked in for up to six follow up sessions. If after these are finished, the physiotherapist believes that you need further treatment they will write a letter to your GP requesting more sessions. If this is authorised the admin team will contact you to get these booked.

The treatment we provide NHS patients varies per patient, however it is likely to consist of a mixture of hands on treatment, remedial or sports massage, electrotherapy and home exercises.

Need help finding us? Click the button below to get directions.

The Hair Factory - Directions

The Foot Care Group - Directions