Your initial visit will comprise of a detailed verbal and physical assessment followed by treatment and education. We offer 30 minute, 45 minute, and 60 minute assessments. For an initial assessment we prefer a 60 minute assessment, this allows the therapist time to fully assess, provide treatment, advice and recommended exercises or goals.
Physio and Health Matters will accept referrals from your GP or hospital Consultant. It is important that we know who your GP is, as we always communicate with them to keep them updated on your treatment. If you did not wish us to disclose any information to your GP, please advise us accordingly at the time of your initial visit. Note: For GP letters please allow up to a week.
We are registered with all major insurance companies. Once we have your complete insurance details, we can bill them directly. It is important that you contact your insurance provider to ensure that you are covered for physiotherapy. They will also confirm how much treatment you can have and if there are any conditions attached e.g. a policy excess. Should you run out of insurance or not be covered, you will be liable for the full cost of your care as per our signed agreement